Products
All purchases are final and non-refundable.
In case you signed up using one of the available payment plans:
All remaining installment payments have to be paid and past payments are non-refundable.
Subscriptions & Payment Plans
We do not offer refunds for any of our subscriptions or payment plans.
What is a subscription?
A subscription is a recurring billing plan for a membership or “club” that remains active until you cancel your membership. Subscription payments have no definite end of the billing cycles, they continue for as long as you stay a member. You can cancel your subscription anytime by sending an email to lily@lilysawyer.com or contact us here. If you enrolled in a free 30-day trial and would like to discontinue your monthly membership without getting billed, contact us within the free 30-day trial period. We do not offer a refund for past monthly recurring payments. Contact us in due time for a cancellation before the next billing period.
What is a payment plan or installments?
A payment plan is a detailed plan for paying any outstanding debts. By buying a product or service with one of our payment plans, you agree to pay back a certain amount of money each month to repay the debt. These monthly payments are called installments and are non-refundable and can’t be canceled. While subscriptions can be canceled anytime before the next billing cycle occurs, installments are to be continued until the outstanding debt is fully paid.
If you wish to pay the outstanding debt with a single payment, please contact lily@lilysawyer.com or here. In that case you can pay off the remaining balance with one single payment and we will cancel your payment plan and installments.
Services
We do not offer refunds for any services or done-for-you work.
Contact Us
If you have any questions about our refund and subscription policy, please don’t hesitate to contact us.
